Volunteer Income Tax Assistance Program

The Commission on Opportunity, in conjunction with the Luzerne County Free File Tax Coalition, with assistance from the Area Agency on Aging and the Volunteer Action Center RSVP program, announces that APPOINTMENT calls will be taken for the upcoming tax season beginning Thursday, January 15th. The program is coordinated under the auspices of the Volunteer Income Tax Assistance Program (VITA), with the Commission on Economic Opportunity as lead agency.

This year begins a new approach called the Drop-Off method.  With the drop off method, the individual must make an appointment to drop-off of all of their tax information to have the return prepared and then picked up the following week.  Drop-off appointments will be accepted on specific days and will consist of a quick 10-minute appointment to verify the necessary information is available for tax preparation.  This alleviates the taxpayer having to sit and wait while tax returns are prepared.  Some of the interview paperwork may be filled out at home.

The VITA Program offers free tax help to people who make $53,000 or less and need assistance in preparing their own tax returns.  IRS-certified volunteers provide free basic income tax return preparation with electronic filing to qualified individuals in local communities. They can inform taxpayers about special tax credits for which they may qualify such as Earned Income Tax Credit, Child Tax Credit, and Credit for the Elderly or the Disabled and information regarding their Affordable Care Act participation, if eligible.  Locations for many of this year’s VITA sites have changed.  All locations offer free electronic filing for Federal and State tax returns.   Local and tax rebate forms of people who get their taxes done must be filed by the individual through the mail.  They are not able to be e-filed.

Taxes will be prepared at the following locations by appointment only:

1.  THE WILKES-BARRE MEGA CENTER*     (Please note location change)

 APPOINTMENT CALLS    570-825-0968 (Drop-off appointments available Tuesdays)

33 South Wilkes-Barre Boulevard, Wilkes-Barre, PA 18702 (between Citizen’s Bank on E Market and McDonald’s on E. Northampton Streets, Wilkes- Barre)


2.  PITTSTON SENIOR CENTER (Regular appointments only)

APPOINTMENT CALLS    570-655-5561

441 N Main St, Pittston, PA 18640-2113



APPOINTMENT CALLS  570-825-0968 (Drop off appointments available Thursdays)

1333 South Prospect Street, Conference Center -  Room 114,Nanticoke, PA 18634




ST. GABE’S BUILDING/Hazleton, 142 South Wyoming street Hazleton, Pa. 18201


The following documentation will be required at your appointment:


To have your tax return(s) prepared at a VITA site you need to bring the following information with you:

  • Proof of identification – Picture ID (If filing Married Filing Jointly, both spouses must be present)
  • To file taxes electronically on a married-filing-joint tax return, both spouses must be present to sign the required forms.
  • Social Security Cards for you, your spouse and dependents or a Social Security Number verification letter issued by the Social Security Administration OR Individual Taxpayer Identification Number (ITIN) assignment letter for you, your spouse and dependents
  • Birth dates for you, your spouse and dependents on the tax return
  • Wage and earning/income statement(s) Form W-2, W-2G, 1099-R, 1099-Misc from all employers
  • Interest and dividend statements from banks (Forms 1099)
  • A copy of last year’s federal and state returns if available
  • Proof of bank account routing numbers and account numbers or a blank check for Direct Deposit
  • Total paid for daycare provider and the daycare provider’s tax identifying number (the provider’s Social Security Number or the provider’s business Employer Identification Number) if appropriate.



2013:     1. Copy of last year’s rebate records.

2014:     1. Property tax receipts

2.  Rent receipts.


VITA volunteers are unable to complete complicated tax returns and may refer you to a paid professional.  Due to the popularity of this program, please leave your name and a phone number where you can be reached in the event you must leave a message.  A volunteer will get back to you as soon as possible to schedule an appointment.

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